Juniper Grove

🚚 Shipping Policy

At Pish Posh Co., every order is packed with care and a little extra sparkle! ✨Because most of our items are handmade or printed to order, please allow a short processing time before shipment.

Soap mailing time:

• 3-7 Business days. Please be aware soaps have natural oils and hot weather may affect the soap.

Art Processing Time:

• Handmade items: 3–7 business days before shipping

• Art prints and other made-to-order products: 5–10 business days(We’ll always notify you if there’s any delay or backorder.)

Shipping Rates & Delivery:

• Shipping is calculated at checkout based on your location and order size.

• Domestic U.S. orders typically arrive within 3–7 business days after processing.

• You’ll receive a tracking number via email once your order ships.

  
  

Local Pickups :We’re using Thursdays as our pick days for local customers. Please use the pickup option and email katherine749@gmail.com with the time slot you would like to pick up.

Location: Long beach blvd & Burnett (Warehouse Shoe Sale)

Time: 12pm-7pm

Lost or Delayed Packages:Once your order has shipped, it’s in the hands of the carrier. If your package is delayed, lost, or shows as delivered but you haven’t received it, please contact the carrier first.

After we’ll do our best to help track it down and help.

International Shipping:At this time, we primarily ship within the U.S., but international shipping may be available upon request. Please contact us for more details before placing your order.

Return & Exchange Policy

Due to the nature of our products, all sales are final. Our soaps are personal care items, and for hygiene and safety reasons, we are unable to accept returns or exchanges.

That said, your experience matters to us.

If there is an issue with your order—whether it’s damage, a defect, or something not quite right, please reach out so we can make it right. We are committed to resolving concerns quickly and fairly.

Contact us at: 

Katherine749@gmail.comYou may also reach out through the website contact form.

We kindly ask that you contact us before initiating any chargebacks or disputes. As a small business, this helps us maintain good standing and gives us the opportunity to personally resolve your concern.

We take pride in our products and will make every reasonable effort to ensure you are taken care of.